Frequently Asked Questions
- What currency are the prices in based on?
- How long does it take you to ship my order?
- What is your return policy?
- How is my personal information used?
- What it is your Privacy Policy?
- How do I shop online?
- How do I remove a toy from my basket?
- What if a toy is Out Of Stock?
- Will sales tax be applied to my order?
- How to contact BestWoodenToys.com?
- How do I pay?
- Why is it essential for children to play with educational wooden toys?
- What age my child should be to start using educational wooden toys from BestWoodenToys.com
What currency are the prices in based on?
All prices are in U.S. dollars.
How long does it take you to ship my order?
For fastest service rush delivery is available but is expensive. UPS ground normally takes from 7 to 12 days. For hand painted products please allow 2- 4 weeks to ship.
What is your return policy?
If you are not completely satisfied, we will refund your money! Return the item to us in 30 days of receipt and we will give your money back. Shipping fees are not refundable.
How is my personal information used?
Your security and privacy are extremely important to us. We can simply state our privacy policy, we will not give, sell, or distribute in any way, any of your personal information, to anyone, at any time. We use the most secure methods available to process transaction.
What it is your Privacy Policy?
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
How do I shop online?
There are a few steps you'll take to buy something from bestwoodentoys.com
-In the left side of every page you'll see a list of products categories. Begin shopping by clicking on one of these product categories. When you click on a category, you'll see a page with pictures of products. Some categories have more than one page. If a category has more than one page, to see the other pages, click on the picture that represent those categories, and you will link to desired categories.
-Click on a product picture to see a page that has a larger version of the picture you click on and a more detailed description of the product. Every page also has an Add to basket button. Click the Add to basket button to place the toy in your basket. You use our site's basket to hold the items you want to purchase until you are ready to place an order.
-After you place the toy in your basket, if you want to look at more wooden toys, click the Continue Shopping button. Once you finish adding products to your basket and are ready to place an order, click the Checkout button. The next pages are online forms for you to fill out. Some of the information we'll ask you for is required; some is optional.
To complete your purchase, you must fill in all required fields.
How do I remove a toy from my basket?
To remove a product from your basket, click the Remove box to the right of the item you want to remove and then click the Update button to adjust the total amount due.
What if a toy is Out Of Stock?
We consistently experience 98% items in stock. However, if an item in your order is out of stock, we will ship the items that are in stock, charging you only for what we ship. We will notify you of the item that is out of stock, let you know available options, and handle it according to your wishes.
Will sales tax be applied to my order?
No Sales Tax will apply to your order. Shipping charges are non-taxable.
How to contact BestWoodenToys.com?
The best and easiest way to contact us, is through the following email
Send us your suggestions, feedbacks or questions at and a customers service representative will promptly reply to you.
How do I pay?
BestWoodenToyd.com provides you with the most convenient and secured payment options available today.
You can pay by Visa or Master Card or via Paypal.
You do not need a Paypal account to order and Paypal accepts most credit cards.( Visa, Mastercard, Amex, Discover)
To use uour credit cards in BestWoodenToys.com is safe and faster, easier and more convenient to buy now from comfort of your home or office.
Why is it essential for children to play with educational wooden toys?
Children learn through play. Play is the most productive and creative way to develop your child intellectual, emotionally and physically skills. The benefits of playing with toys are obvious and many, but child injuries involving a toy are many, that's why choosing the wooden toys from BestWoodenToys.com will keep your child safety.
What age my child should be to start using educational wooden toys from BestWoodenToys.com?
As your child becomes interested in educational wooden toys, he will benefit from the use of hand/eye co-ordination and show real improvements in child development. There are some materials that cannot replace and wood is one of those natural materials for manufacturing toys that cannot be substituted. If you value craftsmanship then wood is the perfect choice. Wooden toys came in all shapes and sizes. In fact you can entertain busy minds with so many different types of wooden toys for all ages.
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